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maicomc490 Author

Level 1

5 points

Hello I have a iPad Air that has just had a new battery fitted and has lost my photos and videos please help

Hello I have a iPad Air that has just had a battery replaced and has lost all my photos and videos please help

iPad Air Wi-Fi

Posted on Feb 7, 2021 9:00 AM

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1 reply

LotusPilot

Level 10

334,576 points

Feb 7, 2021 9:51 AM in response to maicomc490

A battery replacement will cause all locally stored data to be unavoidably lost. If you have an iCloud or iTunes backup of your iPad, that existed prior to the battery being replaced, you can restore your data to the iPad from your backup.

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

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Hello I have a iPad Air that has just had a new battery fitted and has lost my photos and videos please help