Lost Name and password - what to do

Lost Time capsule name and password

Mac Pro

Posted on Feb 7, 2021 8:12 PM

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Help! AirPort Time Capsule - Data Recovery HELP - Looking to pull family photos off an old Apple AirPort Time Capsule, but can’t remember my old Apple password from years ago. Background : Approximately six+ years ago we moved houses and during the process we upgraded from a Mac mini with an AirPort Time Capsule to a 27 inch iMac. When we moved data over from the Mini, to the iMac, we never reinstalled the Time Capsule since the iMac had so much storage. Fast forward to now and we realize all of our baby photos are on the time capsule. I connected it to the iMac but it wants my Apple password from back when we unplugged it, to unlock it. I’ve changed the password multiple times over the years. Is there anyway to get around the password to retrieve the data? Apple has record of my time capsule purchase and registration, so there shouldn’t be much doubt the data is mine. Any assistance you can provide, would be greatly appreciated!! Family photos are priceless. Thank You!!
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1 reply

Sharhari

Level 5

6,313 points

Feb 7, 2021 8:19 PM in response to Gary Flandrog

Please see: How to reset your AirPort base station - Apple Support.

Hope it helps.

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Lost Name and password - what to do

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