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touch id unresponsive on restart!

I use the m1 MacBook Air with the latest big Sur update.

The Touch ID is not working on restart, it just works fine when you log out or when the system runs into sleep but when it needs to start up it is not asking for Touch ID instead it is asking for password.

so, if there is any option to enable Touch ID on restart please let me know !


Posted on Feb 7, 2021 7:51 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 9, 2021 3:50 PM

Hi new_peep21,



We see you have some questions about the Mac requiring your Admin password instead of accepting Touch ID after restarting it. We can understand wanting to get to the bottom of that, and we can help to clarify.



What you're mentioning would be expected behavior. There are a few situations, such as when you turn the Mac back on, where it'll be normal for it to require the password instead of Touch ID. This will be noted in the "If you have problems with Touch ID" section here: Use Touch ID on Mac



Take care!

3 replies
Question marked as Top-ranking reply

Feb 9, 2021 3:50 PM in response to new_peep21

Hi new_peep21,



We see you have some questions about the Mac requiring your Admin password instead of accepting Touch ID after restarting it. We can understand wanting to get to the bottom of that, and we can help to clarify.



What you're mentioning would be expected behavior. There are a few situations, such as when you turn the Mac back on, where it'll be normal for it to require the password instead of Touch ID. This will be noted in the "If you have problems with Touch ID" section here: Use Touch ID on Mac



Take care!

touch id unresponsive on restart!

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