Songs missing (but not grey text in song name)

recently i experienced my songs suddenly missing in apple music list , meaning after being downloaded to the phone, somehow the song is missing in the other days. Song name is till in the list , but icon cloud appears on the right side. meaning it is not downloaded yet to the iphone. It happens couple of times, and this is annoying.


why this happened? storage issues ? or due to I switch from wifi to cellular network ?

Posted on Feb 7, 2021 11:20 PM

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Feb 10, 2021 5:04 AM in response to rudikronus

Hello rudikronus,


It looks like you're missing some songs that you have downloaded to your iPhone, the song is still listed and showing the cloud icon to download it. Being able to download songs for offline use so you don't have to use data is a great feature. You've come to the right place for help.


Check out the steps in the resource below for steps to add the songs for offline use, it includes some suggestions for checking your networks and restrictions that can prevent them from downloading.


Add music to iPhone and listen offline

Use parental controls on your child's iPhone, iPad, and iPod touch



We hope this helps. Have a good day!

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Songs missing (but not grey text in song name)

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