Ford Sync not recognizing USB
Began 2/7/21 Ford Sync lost recognition of USB for Apple Play.
Also Sync will connect with iPhone Bluetooth but will not play audio.
updated iPhone on 2/6/21.
Question marked as
User profile for user:
CarlAVII
User level:
Community Specialist
Hi there February721,
We understand you're experiencing an issue with your iPhone not connecting to your car, and we'd like to share a resource that can help.
Check it out here: How to connect your iPhone, iPad, or iPod touch to your car
Specifically, check out the section below:
"Connect using USB playback
- Restart your device and your car.
- Make sure that your device is unlocked and on the Home screen.
- If possible, try to connect using another cable or USB port. Check the manual that came with your car to learn how to connect an Apple device.
- Check your charging port for any debris or damage. Make sure that your charging cable is properly inserted into the port.
- Update your device.
- Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.
- Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support."
Cheers!