You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Double billed

Once I subscribed to Apple One Family, I didn't renew my subscription to Apple Music Family, because Music should be included. However, after Music expired last night, the only way I could resume using Music was to renew its subscription. Now I am double billed for One and Music.


Any help here?

Posted on Feb 8, 2021 11:29 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2021 11:33 AM

If you're on the trial, it's working as intended. Otherwise, click here and ask the iTunes Store staff for assistance.


Subscriptions to other Apple services, except for iTunes Match and larger iCloud storage plans, will automatically be cancelled when the Apple One payments begin.


(191964)

Similar questions

1 reply
Question marked as Top-ranking reply

Feb 8, 2021 11:33 AM in response to ToonersTunes

If you're on the trial, it's working as intended. Otherwise, click here and ask the iTunes Store staff for assistance.


Subscriptions to other Apple services, except for iTunes Match and larger iCloud storage plans, will automatically be cancelled when the Apple One payments begin.


(191964)

Double billed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.