I get a red check mark or a number 1 when I try to move music from my computer library to my ipod. Any help out there

I have a ipod and I'm trying to download the music that I have downloaded from Itunes. The music is in my library and I want it on my ipod. When I click and drag it, I get a red box with a number 1 in it. Anyhelp.

Posted on Feb 8, 2021 1:28 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2021 5:39 AM

Hello and welcome to Apple Support Communities, JGremy!


We understand you've been trying to sync music to your iPod touch by dragging and dropping, but only get a red check mark or number when you do this. We'd be happy to provide information to help you address this.


Use these steps to sync your music: Use iTunes to sync your iPhone, iPad, or iPod with your computer


Let us know the results.

Have a great day!

1 reply
Question marked as Top-ranking reply

Feb 10, 2021 5:39 AM in response to JGremy

Hello and welcome to Apple Support Communities, JGremy!


We understand you've been trying to sync music to your iPod touch by dragging and dropping, but only get a red check mark or number when you do this. We'd be happy to provide information to help you address this.


Use these steps to sync your music: Use iTunes to sync your iPhone, iPad, or iPod with your computer


Let us know the results.

Have a great day!

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I get a red check mark or a number 1 when I try to move music from my computer library to my ipod. Any help out there

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