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imovie crashes

Hi,

I'm making simple music videos, about 5 min. long, using only a few still photos (w/Ken Burns effects) and 2 or 3 titles & 2 or 3 transitions.

On my late 2017 27" iMac, 4.2 ghz, i7 4-core, 48 gb ram, 1 tb SSD, Mojave 10.14.6: imovie crashes frequently, either when starting/stopping play or other operations, or Sharing to a file. It also slows other computer functions way down while Sharing to a file.

File export size is typically just under 500 mb.

Share settings: 720p 60, Quality: High, Compression Faster or Better Quality, doesn't seem to matter. Same settings are used on the Macbook Pro.

I've closed all other apps, and in the Activity monitor I close the only process that is using much memory (UA Apollo software for audio production, about 500 mb).

The odd thing is, when I copy and move the same imovie library to my other mac:

Early 2015 13" Macbook Pro, 2.7ghz i5, 8 ghz ram, 250 gb SSD, also Mojave 10.14.6, imovie works fine, no issues.

Spent some time with Apple and of course it worked fine on the imac until I hung up, then crashed right away.

Ideas? Thank you!

iMac 27″ 5K, macOS 10.14

Posted on Feb 8, 2021 4:33 PM

Reply
Question marked as Best reply

Posted on Feb 8, 2021 5:47 PM

Hi, hmac11,


Work you way through these diagnostic procedures in order, and see if they resolve the crashing problem:


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.


Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar.   You will see your purchases displayed, including iMovie 10.

Redownload/update iMovie from there. If not successful, drag your present iMovie app out of the

trash and return it to the Applications folder.


Resetting the System Management

Controller


Try resetting the System Management Controller:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM

or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


--Rich

Similar questions

1 reply
Question marked as Best reply

Feb 8, 2021 5:47 PM in response to hmac11

Hi, hmac11,


Work you way through these diagnostic procedures in order, and see if they resolve the crashing problem:


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.


Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar.   You will see your purchases displayed, including iMovie 10.

Redownload/update iMovie from there. If not successful, drag your present iMovie app out of the

trash and return it to the Applications folder.


Resetting the System Management

Controller


Try resetting the System Management Controller:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM

or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


--Rich

imovie crashes

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