Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone X (iOS14.4) Battery Problems

Hi


For a while now I've been experiencing problems with my iPhone X's battery.


In the beginning it would die at 20/30 percent. Now it's consistently dying at around 50 percent. I plug it in straight away and the device powers back on BUT on the battery percentage is suddenly very low - say 10 percent.


The battery percentage level also won't change for hours, and then suddenly starts dropping within a very short space of time...


I check the Battery Health section in Settings and it says 'Service' - when I click this a message appears saying the battery's health is significantly degraded and advising a replacement. This is despite the battery's Maximum Capacity showing as 83 percent. Correct me if I'm wrong but this is hardly an acceptable level to warrant a battery replacement.


I've updated to the latest iOS, done a hard reset and reset all settings. Nothing has worked so I'd appreciate any help I can possibly get with this, it's extremely frustrating and preventing me from using my iPhone outside the house.


Thank you




iPhone X, iOS 14

Posted on Feb 9, 2021 11:42 AM

Reply

Similar questions

2 replies

Feb 22, 2021 12:39 AM in response to gjkent

I’m having this same exact issue! My phone will be on 45% and starts acting really slow and shuts off. Then it shows that my phone is dead. I plug it in to the charger and next thing I know, it’s at 10%.


I tried replacing the battery by an Apple authorized service provider and that DID NOT fix the issue. It went away for about a month and came back. I’ve tried restoring too and no luck. I’m thinking it must be software related.

iPhone X (iOS14.4) Battery Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.