Screen Time Filled with Individual Website Activity

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Level 3

807 points

Screen Time Filled with Individual Website Activity

In checking Screen Time on any device recently, this issue seems to emerge on occasion for a day or so. What seems to happen is that the computer (this device) thinks it has a certain website open 24 hours a day (it doesn't, in fact, the computer is definitely not even on for that time). See screenshot for a sample. Sure, at some point, I went to that site, but probably for a few minutes a day or so before, definitely not 100% of the night. Other sites show up and I don't have them in my Safari history at all.

Are there any known issues with Screen Time on Big Sur to cause this, or should I just take Screen Time with a grain of salt until whatever it is gets resolved?

MacBook Air 13″, macOS 11.2

Posted on Feb 9, 2021 3:53 PM

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Answer 1

ryane77

Community Specialist

Feb 11, 2021 1:47 PM in response to umparrothead

Hey there umparrothead,

We understand the Screen Time usage break down is not accurate on your Mac. Specifically, there is one side that shows as being used even when your Mac is off. We'll be happy to help.

To begin, we'd recommend double-checking your settings and configuration for Screen Time just to make sure nothing wrong there. Use the steps here: What is Screen Time on Mac?

Additionally, since this is happening with one website, let's remove the cached data for that page in Safari. Use the steps here: If Safari can't open the page because too many redirects occurred

Although the steps in that link are for a different issue, they will still guide you in clearing the cache for that page.

If you experience issues afterwards, reach out to Apple Support directly for next steps: Get Support

Cheers!

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Answer 2

umparrothead Author

Level 3

807 points

Feb 24, 2021 6:39 AM in response to ryane77

This didn't really address the issue, as it continues to occur for other sites (usually one per day). The time doesn't match up with actual usage. (I've been on devices less than an hour today and that 9 hour tab is not open nor active on any device). None of my devices were on all night.

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Answer 3

umparrothead Author

Level 3

807 points

Feb 24, 2021 8:29 AM in response to redhead101

Yes, exactly. Seems like a random site I've visited sometimes triggers the system to think I'm on it for a 24 (or near) hour period. Only happens with Safari. Haven't seen it register any other apps as "running throughout the night".

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Answer 4

Feb 24, 2021 7:02 AM in response to ryane77

umparrothead says it happens to a different website each time though.

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Screen Time Filled with Individual Website Activity

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