AOL mail error

My aol email account will not retrieve new emails. It’s says “Cannot get mail. No password provided for emailaddress@aol.com” please go to mail account settings and enter a password. I’ve done that several times on my iPhone and iPad. Also reset network settings. Both are updated to new iOS. Deleted aol mail from accounts on iPad first and now I cannot add it back in mail accounts. Still not working on iPhone. See attached photo for the pop up I keep getting.

iPhone 11 Pro Max

Posted on Feb 9, 2021 5:29 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 5:36 PM

I did some research for you. AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:

If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Axel F.

230 replies

Dec 14, 2021 6:03 AM in response to Axel Foley

Ugh it’s so weird

Only on my MacBook Pro am I having this problem. My iMac and my phone will except my normal AOL password. My MacBook Pro will not so I have to generate an app specific password. It excepts it, and then every day kicks it off and asks me to put in a password and I have to follow the steps every day. I don’t understand why only one computer of mine will not except an AOL password all of a sudden. Even the app specific one gets kicked off after about seven hours

If I try to delete AOL from the MacBook Pro it sends me a warning that by doing so I will delete my AOL account from my other devices because I’m using keychain so I’m afraid to do it. I guess I could just reinstall it on all devices but I’m hesitant

thoughts

Dec 22, 2021 8:55 AM in response to Axel Foley

Hey I want to thank you for your help. So I did as you said but it happened again only I may have found the issue. It happened again on the laptop as soon as I enabled my keychain. Imagine the passwords on both computers need to match if keychain is checked / enabled? So can I repeat the process in AOL by disabling the previous devise passwords … recreating a new one and use the same generated device password for both devices?

Dec 26, 2021 4:02 PM in response to Axel Foley

Help! I am trying to access my AOL email on my iPhone and I cannot log on. It shows “rate limited” message on the password page. This is only on my iPhone. I can access my AOL email on my laptop thru Chrome. I deleted my AOL email account from my iPhone and now I can’t access it at all thru the AOL app or thru the internet. What can I do?

Jan 23, 2022 5:18 PM in response to Axel Foley

I'm having same issue, but this did not resolve it. It's only the MAIL app on an older MAC, that is suffering. macOS High Sierra 10.13.6 is the operating system and whether I type in my AOL password, or the generated Application specific, 16-letter password (without spaces), I get a message "Unable to verify account name or password".


It is only on this device, all my other Apple devices seem to run MAIL connecting to my @verizon.net email using my regular AOL password without problem.

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AOL mail error

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