Can not send mail Email user name or password incorrect

My email accounts have been setup on phones for years, as well as my iPad. This iphone11 is about 3 months old. Today I started receiving these messages on all my aol email accounts

”cannot send mail user name or password incorrect.”

just for the sake of it I tried deleting and reentering password, same error messages.

I have not made any changes for this to occur.

iPhone 11

Posted on Feb 9, 2021 8:10 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2021 8:12 PM

AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:

If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 9, 2021 8:12 PM in response to Rodessa4

AOL is now requiring App-Specific passwords to be entered instead of your normal password. This is part of their security measure. So, How does one create an App Specific password to enter for AOL email account(s)? See below:

If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

1. Sign in and go to the AOL Account security page. You can do this by signing on to AOL from a computer.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Axel F.

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Can not send mail Email user name or password incorrect

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