Activation lock

How can I unlock the activation code that which is activated on the device, because that device belongs to my uncle's friend but he is not knowing is apple id

Posted on Feb 9, 2021 9:39 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2021 12:27 PM

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using the log-in information for the account that applied the lock. When you have this information click on the link to read how to "Turn off Activation Lock." --> https://support.apple.com/HT201441


Help your uncle try to recover the log-in information with the guidance of these links:

• "If you forgot your Apple ID" [this is likely an email address he used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Otherwise:

Apple may possibly remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt. I.e., the receipt when the item was sold to the first owner, and preferably by that person. This is unofficial and there is apparently no set policy (I asked at an Apple Store). A store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.


1 reply
Question marked as Top-ranking reply

Feb 10, 2021 12:27 PM in response to Adhesh

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature, in part to deter re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


An activation lock can only be removed using the log-in information for the account that applied the lock. When you have this information click on the link to read how to "Turn off Activation Lock." --> https://support.apple.com/HT201441


Help your uncle try to recover the log-in information with the guidance of these links:

• "If you forgot your Apple ID" [this is likely an email address he used in the past] click here --> https://support.apple.com/HT201354

• "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Otherwise:

Apple may possibly remove a lock if a person can provide sufficient evidence of valid ownership. The device is normally taken to an Apple Store with identification and the original sales receipt. I.e., the receipt when the item was sold to the first owner, and preferably by that person. This is unofficial and there is apparently no set policy (I asked at an Apple Store). A store may simply refuse, particularly if they are not satisfied you have proven ownership by provenance.


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Activation lock

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