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iPhone XR won't turn off

Lately I noticed that some apps are crashing and also even if I want to delete some of them I can't and I thought that powering off my iPhone can solve this but it won't turn off ( power button and volume up button). Also my lock screen has a blurry look, it is like good morning screen but there is nothing on it. It would be really nice if somene help me.

Posted on Feb 9, 2021 10:55 PM

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Question marked as Best reply

Posted on Feb 9, 2021 11:11 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

3 replies
Question marked as Best reply

Feb 9, 2021 11:11 PM in response to egem144

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iPhone XR won't turn off

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