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gdghfkufj Author

Level 1

4 points

iPhone X won't turn off

My iphone x will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...

[Re-Titled by Moderator]

iPhone XR, iOS 14

Posted on Nov 28, 2020 9:15 AM

Top-ranking reply

Axel Foley

Level 10

149,898 points

Posted on Nov 29, 2020 1:00 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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iPhone X won't turn off

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