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User profile for user: gdghfkufj
gdghfkufj Author
User level: Level 1
4 points

iPhone X won't turn off

My iphone x will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...



[Re-Titled by Moderator]

iPhone XR, iOS 14

Posted on Nov 28, 2020 9:15 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,614 points

Posted on Nov 29, 2020 1:00 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,614 points

Nov 29, 2020 1:00 AM in response to gdghfkufj

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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iPhone X won't turn off

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