Level 1

10 points

Phone number wrong on device info

I have an iPhone 12 Pro, recently carried my number accros from a different service provider. My number on my device info is still the incorrect one. I can’t send or receive any text messages either which I think is linked to this issue. I have checked my SMS settings and it’s correct with the right number. Please help.

iPhone 12 Pro, iOS 14

Posted on Feb 10, 2021 2:23 AM

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3 replies

Level 10

99,559 points

Feb 10, 2021 2:28 AM in response to Claros_

Settings, Messages, turn off iMessage

Settings, Facetime, Turn off facetime

Restart the phone.

Reverse the above.

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Level 10

99,559 points

Feb 10, 2021 3:34 AM in response to Claros_

with the phone on take the SIM out and put it back

Reset network settings in Settings, General, Reset

After that talk to your mobile:cellular network provider.

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Level 1

10 points

Feb 10, 2021 2:44 AM in response to LD150

Thank you so much but I’ve tried it and stil can’t send an SMS...any other ideas?

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Phone number wrong on device info

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