You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I followed the straight-forward instructions on here to remove the email address suggestions. It doesn't work for me because I click on Remove from Recents and the email address continues to appear.
I haven't found any known work-arounds after a few hours of searching the inter webs. What am I missing?
Hi Joseph Pollone,
We understand you're trying to remove an email address suggestion from the iCloud website. We're happy to help.
Now it looks like that email address may be assigned to a contact since the full name "Barry Green" is showing to the left of that email address. If you have this person saved as a contact, aside from selecting Remove From Recents, you would also need to delete the contact.
Remove email address suggestions in Mail on iCloud.com
If you have any other information saved to that contact like a phone number or other email addresses, make sure to jot that info down before deleting the contact. Once it is deleted, you can then create a new contact for that person. After those steps, check to see if it is still suggesting this email address when you try to compose a message.
We hope this helps. Take care!
Hi Joseph Pollone,
We understand you're trying to remove an email address suggestion from the iCloud website. We're happy to help.
Now it looks like that email address may be assigned to a contact since the full name "Barry Green" is showing to the left of that email address. If you have this person saved as a contact, aside from selecting Remove From Recents, you would also need to delete the contact.
Remove email address suggestions in Mail on iCloud.com
If you have any other information saved to that contact like a phone number or other email addresses, make sure to jot that info down before deleting the contact. Once it is deleted, you can then create a new contact for that person. After those steps, check to see if it is still suggesting this email address when you try to compose a message.
We hope this helps. Take care!
Oh, shoot! Thank you, you're right. That was a poor example since I didn't go back to show the other issue.
Today I removed the Barry entry from the address book and that contact no longer shows up. Something changed recently (for the good) because the other recents without address book entries have now been removed.
I recall this was an issue some time ago and I just never raised it. I'm just very happy things are in a good spot now.
Thanks again!
Remove email address suggestions in Mail on iCloud.com does not work
