I have an iPhone 11 and is also subscribed to Apple Music and I use it everyday. For the past couple of days I haven’t been able to click on artists or load albums. I can search for the specific song and that will play but any artist/album I click on wont load at all. I first thought it was an Internet issue but it definitely is not that. Please help I need my music!
iPhone 11, iOS 14
Hello SethW21,
We understand your Apple Music isn't loading albums and artists. We'd be happy to help.
Since noticing this issue have you tried to force close the app? Close an app on your iPhone or iPod touch
Let's be sure your iPhone is up to date. The latest iOS is 14.4. If your iPhone is not using this version, create a back up using the steps in How to back up your iPhone, iPad, and iPod touch. Once a backup is in place, Update your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities. Have a good one!
Thank you so much for your response. I powered off my iphone then powered it back on and Apple Music worked like normal😄Thank you again for your quick response!
Hello SethW21,
We're happy to hear a restart was able to resolve the issue! Thanks for using Apple Support Communities.
Cheers!
Apple Music Artists and albums won’t load
