black and white screen when shutting down

Marymancilla85 wrote:

I bought a macbook pro on november and immediately after I upgraded the system this screen showed up when I shut it down. I took it to the store and they "replaced" a part that was supposed to be causing it. It was alright until last night that I did the last Big Sur upgrade, I shut it down and it did it again. Before taking it to the store and they doing the same thing since they refuse to give me a new one... and working for a month again, is it worth it? Will it affect my computer further than this? Or can I request a total replace of the computer?

https://discussions.apple.com/content/attachment/80695226-65d6-480b-beeb-4fe0344f0187

If this is a Intel Mac (does not apply to M1 SoC)

Try resetting the SMC https://support.apple.com/en-us/HT201295

and

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

i have had the same issue since doing the newest update! i bought the newest macbook in july 2020. it’s not old enough to be having this kind of issue and j really hope apple is able to figure it out after i’ve spent 3500$ on this dang laptop.