iCloud reset

Hello. I recently updated my phone to iOS 14.4 and lost all my data on iCloud. When tried to restore it I received my iCloud of 2017. Could you please help me restore my data on iCloud? What should I do?


Thank you in advance

iPhone 6s, iOS 14

Posted on Feb 11, 2021 4:37 AM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 4:13 PM

Greetings, anushik80. 


Welcome to the Apple Support Communities. It sounds like you may have restored an old backup, so we can understand why you’d want to resolve this.


Are you able to locate any more recent backups? Locate backups of your iPhone, iPad, and iPod touch 


If so, you can restore that backup: Restore or set up your device from an iCloud backup 


We hope this helps! Don’t hesitate to reach out with any questions. 


All the best. 

1 reply
Question marked as Top-ranking reply

Feb 13, 2021 4:13 PM in response to anushik80

Greetings, anushik80. 


Welcome to the Apple Support Communities. It sounds like you may have restored an old backup, so we can understand why you’d want to resolve this.


Are you able to locate any more recent backups? Locate backups of your iPhone, iPad, and iPod touch 


If so, you can restore that backup: Restore or set up your device from an iCloud backup 


We hope this helps! Don’t hesitate to reach out with any questions. 


All the best. 

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iCloud reset

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