Level 1

4 points

Frozen phone

My daughters iPhone XS is stuck verifying an update the touchscreen does not work cannot shut down phone. What can I do?

iPhone XS

Posted on Feb 11, 2021 11:48 AM

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1 reply

Level 9

55,410 points

Feb 11, 2021 11:50 AM in response to Bee381

See if this link helps...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Frozen phone

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