Level 1

4 points

Frozen phone

My daughters iPhone XS is stuck verifying an update the touchscreen does not work cannot shut down phone. What can I do?

iPhone XS

Posted on Feb 11, 2021 11:48 AM

Reply

Similar questions

Frozen phone I have tried all of the forced restarts for my iPhone 11 but can’t get beyond the first screen
693 1
I can't reset my frozen iPhone my phone did the lates update and now the screen is frozen. it won't even let me reset/restart my phone [Re-Titled by Moderator]
1010 3
my iPhone has frozen my iPhone 12 Pro max has frozen the touchscreen is non responsive
687 2

1 reply

Level 9

55,410 points

Feb 11, 2021 11:50 AM in response to Bee381

See if this link helps...

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Frozen phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up