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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my phone is frozen on the powering on screen. it wasn't opening any apps so i turned it all the way off and then turned it back on but it's not moving past the black screen with the white apple. i have tried the volume up, volume down, power off, trick but it didn't work this time. what do i do? i also tried plugging it in which didn't work.
iPhone XR, iOS 12
see the section If you don't have your device
Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support
see the section If you don't have your device
Find the serial number or IMEI on your iPhone, iPad, or iPod touch - Apple Support
this doesn't make sense. my issue is that i cannot use my phone, how am i supposed to see my serial number in settings if it's frozen?
