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jbaughsr Author

Level 1

4 points

mac crashed

Wifes Macbook Pro froze and won't re-start-re-boot. Tried all the control/command/power, command-R, nothing works. It's 6 years old and has had numerous problems with her Mac. Time for a new one?

Posted on Feb 12, 2021 7:08 AM

Top-ranking reply

mdhurst

Level 5

6,629 points

Posted on Feb 12, 2021 7:16 AM

It sounds like it may be. If you have a Mac Store or Authorized Apple Reseller near you, I would at least have them take a look at it and let you know for sure. Since it will no longer be under any Apple Care, it may not make sense to have it repaired. It also may be an easy, reasonable fix.

Also, take the time to ask for help from Apple Support - Get Support – Apple

https://getsupport.apple.com/

The new M1 machines are incredible.

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mac crashed

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