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Hello all,
My mom is having an issue where when she calls somebody who does not have her contact saved, her number will show up as well as a second number that she does not know.
She called that number and someone answered, telling her that they receive her calls and texts all the time.
She’s not having much luck with AT&T tech support after being on with them for almost 7 hours yesterday.
Anyone having any idea what is causing this and how to fix it?
To isolate if this has anything to do with her iPhone
I would advice to try and put her sim card into another phone and check if the same happens,
If it does, it is 100% AT&T that has the issue.
If that makes the problem go away, I would advice she:
Contact Apple for support and service - Apple Support
For help isolating what is making her iPhone do that.
Good luck!
To isolate if this has anything to do with her iPhone
I would advice to try and put her sim card into another phone and check if the same happens,
If it does, it is 100% AT&T that has the issue.
If that makes the problem go away, I would advice she:
Contact Apple for support and service - Apple Support
For help isolating what is making her iPhone do that.
Good luck!
Someone else receiving my calls/texts
