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Adobe Illustrator crash on BigSur, it does not open.

Hello, recently installed BigSur. All good so far. Photoshop all good. Now, Illustrator crashes, it does not even open. Here's the log. Please help.


Posted on Feb 12, 2021 8:23 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2021 10:15 AM

Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


1 reply
Question marked as Top-ranking reply

Feb 12, 2021 10:15 AM in response to iramirezandujar

Boot into Safe Mode by booting with the Shift key held down and check there to see if the problem persists.  Reboot normally and test again.


NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Adobe Illustrator crash on BigSur, it does not open.

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