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Additional charges on my bank statement not listed under purchased for my appleid

I am reviewing my bank statements and I have LOTS of charges over the past several months and I don't see these charges listed under my apple id purchases. I need an explanations regarding these charges and how I can begin to be refunded, this is lots of money I am being charged each month. I reached out to my bank already and they said I should reach out to Apple first.

Posted on Feb 12, 2021 12:32 PM

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Question marked as Best reply

Posted on Feb 12, 2021 12:34 PM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you still can't find out what made the charges,

Contact apple by the link in that article.


or:

Contact Apple for support and service - Apple Support


Good luck!

8 replies

Feb 25, 2021 10:52 AM in response to Lbalken77

See the Billing and Subscriptions link.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Additional charges on my bank statement not listed under purchased for my appleid

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