You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Additional charges on my bank statement not listed under purchased for my appleid

I am reviewing my bank statements and I have LOTS of charges over the past several months and I don't see these charges listed under my apple id purchases. I need an explanations regarding these charges and how I can begin to be refunded, this is lots of money I am being charged each month. I reached out to my bank already and they said I should reach out to Apple first.

Posted on Feb 12, 2021 12:32 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 12, 2021 12:34 PM

Follow the steps in this article:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If you still can't find out what made the charges,

Contact apple by the link in that article.


or:

Contact Apple for support and service - Apple Support


Good luck!

8 replies

Feb 25, 2021 10:52 AM in response to Lbalken77

See the Billing and Subscriptions link.


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Additional charges on my bank statement not listed under purchased for my appleid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.