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Level 1

4 points

i can't find imei number because my phone is frozen

my phone is frozen what should i do

iPhone X, iOS 14

Posted on Feb 12, 2021 1:51 PM

Best reply

Level 10

412,897 points

Posted on Feb 12, 2021 1:59 PM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

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