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I received an email saying it was from Apple and told me there was a problem with the payment and I should click on this link to update my info or else my apple id would be locked. Is this legit? my payment methofd

I received an email saying it was Apple and that there was a problem with the payment method provided. Said if I don't update in 24 hours my apple id will be permanently locked. Is this legit??

iPhone 4s, iOS 9

Posted on Feb 13, 2021 2:56 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2021 2:57 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

1 reply
Question marked as Top-ranking reply

Feb 13, 2021 2:57 PM in response to dotti241

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759

I received an email saying it was from Apple and told me there was a problem with the payment and I should click on this link to update my info or else my apple id would be locked. Is this legit? my payment methofd

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