No delete button for email account in iPhone with IOS 14.4 - how to delete this account?

I keep getting an annoying error message "Cannot Verify Server Identity" on my iPhone 10 ever since I updates to IOS 14.4. I have tried every troubleshooting solution I could find online with the exception of a full factory reset and removing and then reinstalling the email account that I believe this error message is in reference to. When I go to settings>emai>accounts> and choose the offending email account, there is no Delete button anywhere. Please help! It's driving me crazy!

iPhone X, iOS 14

Posted on Feb 14, 2021 6:30 AM

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1 reply

Feb 22, 2021 6:05 AM in response to Bella Bleu

Hey there Bella Bleu,


We understand you're seeing an error message on screen frequently. You believe this error message is related to an email account that you've been unable to remove. We'll be happy to help.


Please try the following steps:

-Update your iPhone, iPad, or iPod touch

-Restart your iPhone

-Test to see if this alert pops up when connected to Cellular data or Wi-Fi: Connect iPhone to the internet

-If you are connected to a VPN network, disconnect to see if the alert stops.

-Check if you have any profiles/certificates installed on your device under Settings > General > Profiles & Device Management. If you have any, try temporarily disabling/removing them to see if the alert stops.


If you are unable to isolate to resolve the issue by following the above steps, try resetting your network settings next: Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've previously connected to. Make sure you know the passwords if you need to reconnect afterwards.


Let us know how that goes or if you have any questions. Cheers!

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No delete button for email account in iPhone with IOS 14.4 - how to delete this account?

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