Repetitive Password request

Imediately after selecting to download Dr. Stone on my iPad through Apple TV, it asks for my password, type it, no preoblem, then seconds later it asks for it again.

I'm up to date, no issues that I'm aware of, if not my iPad, then what else?

Posted on Feb 14, 2021 6:40 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2021 5:22 PM

Hello nickfromprinceton,


Thanks for using the Apple Support Communities. We understand that you're receiving repeated prompts for your Apple ID login credentials. Many times, this happens because there's an app installed that's linked to a different Apple ID. Is there any chance you have an app installed from a different Apple ID account? If you're not sure, go to App Store > Account > Updates, and update your apps one at a time. If there is one that isn't linked to your account, you should receive the sign-in popup. Once the app has been located, go to your Home Screen or Settings > General > iPhone Storage, locate the app and deleted it. Once removed you can reinstall it from your current Apple ID account in App Store.


Please let us know if this helps.


Best regards.

1 reply
Question marked as Top-ranking reply

Feb 16, 2021 5:22 PM in response to nickfromprinceton

Hello nickfromprinceton,


Thanks for using the Apple Support Communities. We understand that you're receiving repeated prompts for your Apple ID login credentials. Many times, this happens because there's an app installed that's linked to a different Apple ID. Is there any chance you have an app installed from a different Apple ID account? If you're not sure, go to App Store > Account > Updates, and update your apps one at a time. If there is one that isn't linked to your account, you should receive the sign-in popup. Once the app has been located, go to your Home Screen or Settings > General > iPhone Storage, locate the app and deleted it. Once removed you can reinstall it from your current Apple ID account in App Store.


Please let us know if this helps.


Best regards.

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Repetitive Password request

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