“Hide Alerts” keeps coming back!

My brother has an iPhone X and no matter how many times he disables “Hide Alerts,” they keep coming back! He does not want to “Hide Alerts.” He disables them on a text message convo and it comes right back! He does not want to delete the message thread. Anyone else experience this?

iPhone X, iOS 13

Posted on Feb 14, 2021 10:50 PM

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Posted on Apr 15, 2021 10:33 AM

My mom just had this same issue, and this is what we found. The conversation she was having this issue with was one that she had pinned to the top of her text messages in the message app. She would click to unhide alerts and it would keep turning on again.


Solution that finally worked after weeks of the issue? Unpinning the conversation!!! As soon as she unpinned the conversation she was able to edit the alerts again without any issue.


I didn’t see anyone mention pinned messages here, but I figured I’d mention it just in case it’s what you are experiencing.

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“Hide Alerts” keeps coming back!

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