Unable to export an mp4 movie from Photos

Question

FlavioB Author

Level 1

8 points

Unable to export an mp4 movie from Photos

Hi there.

I got this movie

VID-20141203-WA0000.3gp.mp4

in my Photos library and I cannot export it by drag-n-drop.

Any other video is good to export.

Any help?

Thanks,

Flavio.

MacBook Pro 13″, macOS 10.15

Posted on Feb 15, 2021 3:50 AM

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Answer 1

Feb 15, 2021 9:54 AM in response to FlavioB

That looks like a file that could be in a 3gp container format, but renamed to MP4. If so, that renaming may be causing problems.

Is it possible to export via file>export unmodified original?

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Answer 2

Old Toad

Level 10

215,864 points

Feb 15, 2021 10:07 AM in response to FlavioB

If you do the drag and drop while holding down the Option key it's the same as exporting the unmodified original. Give it a try and see if it will work with that particular file.

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Unable to export an mp4 movie from Photos

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