I am trying to set up an old camera in a new location. This is the error message that I am getting on my MacBook Air - “Nest Cam Setup (Macintosh)” needs to be updated.

I am trying to set up an old camera in a new location. This is the error message that I am getting on my MacBook Air - “Nest Cam Setup (Macintosh)” needs to be updated.

MacBook

Posted on Feb 15, 2021 10:40 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 12:53 PM

Hello Applegirl1959,


Thank you for using Apple Support Communities.


We understand that you are moving your Nest camera to a new location and are getting a error ,message that the Nest Cam Setup needs to be updated. It appears that if you change router settings or install a new router, you will need to update the setup information on the Nest camera. Take a look at this article from the Google Nest Help pages:


How to update Wi-Fi settings on Nest camera and Nest Hello


This article could also help:


How to keep your Nest products and the Nest app up to date


Best regards.

1 reply
Question marked as Top-ranking reply

Feb 17, 2021 12:53 PM in response to Applegirl1959

Hello Applegirl1959,


Thank you for using Apple Support Communities.


We understand that you are moving your Nest camera to a new location and are getting a error ,message that the Nest Cam Setup needs to be updated. It appears that if you change router settings or install a new router, you will need to update the setup information on the Nest camera. Take a look at this article from the Google Nest Help pages:


How to update Wi-Fi settings on Nest camera and Nest Hello


This article could also help:


How to keep your Nest products and the Nest app up to date


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to set up an old camera in a new location. This is the error message that I am getting on my MacBook Air - “Nest Cam Setup (Macintosh)” needs to be updated.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.