You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just by mistake ordered an app for the heart, I thought it was free. Please cancel the subscription.

I thought an app I ordered was free and it is not. Please cancel it. Heare & Relax app.


Thank you,

Angeling Siem

iPhone 5c, iOS 10

Posted on Feb 15, 2021 2:22 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 15, 2021 4:01 PM

To stop a subscription follow the steps in this guide:

See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date]

That means the subscription is canceled.


If you are still unable to cancel the subscription:

Contact Apple for support and service - Apple Support


You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

Feb 15, 2021 4:01 PM in response to angeline176

To stop a subscription follow the steps in this guide:

See or cancel your subscriptions - Apple Support


When the subscription shows Expires on [Date]

That means the subscription is canceled.


If you are still unable to cancel the subscription:

Contact Apple for support and service - Apple Support


You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated process, if you wish to explain your situation in-depth to a person you can:

Contact Apple for support and service - Apple Support


Also, see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

I just by mistake ordered an app for the heart, I thought it was free. Please cancel the subscription.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.