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MacBook Pro (13", M1, 2020) Problems

Big Sur V-11.2.1

Issues requiring reboot:

~ At startup cursor freeze which requires force quit - intermittent problem.

~ WiFi issue where computer is connected with router but reports internet not connected. Other devices on the same router do not have any problem connecting with internet. Again shutdown and power backup to remedy and intermittent.

~ Anyone else have these problems?

Posted on Feb 15, 2021 2:34 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 4:46 PM

Hello OlyPenn.


Thanks for reaching out to Apple Support Communities. We understand that your MacBook Pro becomes unresponsive at start up and when connected to a Wi-Fi router cannot access the internet. We will be glad to assist.


First, let's reset the SMC and NVRAM to see if that helps:


How to reset the SMC of your Mac


Reset NVRAM or PRAM on your Mac


If the issue persists, start up in safe mode and test:


How to use safe mode on your Mac


Cheers.









Similar questions

4 replies
Question marked as Top-ranking reply

Feb 17, 2021 4:46 PM in response to OlyPenn

Hello OlyPenn.


Thanks for reaching out to Apple Support Communities. We understand that your MacBook Pro becomes unresponsive at start up and when connected to a Wi-Fi router cannot access the internet. We will be glad to assist.


First, let's reset the SMC and NVRAM to see if that helps:


How to reset the SMC of your Mac


Reset NVRAM or PRAM on your Mac


If the issue persists, start up in safe mode and test:


How to use safe mode on your Mac


Cheers.









MacBook Pro (13", M1, 2020) Problems

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