Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Sound problems

Trouble!!!

I dropped my phone face down, and all of a sudden i cant hear if im on a call unless its on speaker and videos play without sound... i can only hear something with headphones on

Posted on Feb 15, 2021 4:35 PM

Best reply

Demo

Level 10

166,500 points

Posted on Feb 15, 2021 4:39 PM

Make an appointment at an Apple Store and have them look at the phone.

View in context

Similar questions

No Sounds — Hardware problem? Hello, And yes, my phone fell way too many times and suddenly one day something went wrong: First, i can’t hear a sound from calls, voice mail video calls (either got dropped) on app or even cannot hear the microphone users on games. My phone doesn’t seem detecting my earphones as well Second, no sounds whenever i’m taking a video on “camera” or other apps.
135 1
Phone speaker not working I am unable to hear or be heard on the phone, face-time or listening to music. Phone ends up saying Call Failed. What should I do?
318 1
No sound while on phone with iPhone 11 Brand new iPhone 11. 3 days old. No sound at all while on a call. Though pressing Speaker works.
264 1

1 reply

Best reply

Demo

Level 10

166,500 points

Feb 15, 2021 4:39 PM in response to Liyaaa

Make an appointment at an Apple Store and have them look at the phone.

Sound problems

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up