My wife died....
I use her IPad with my Apple ID. But none of the Apps will update without her ID, which is NOT available. What do I need to do, clean everything to point zero and start over?
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I use her IPad with my Apple ID. But none of the Apps will update without her ID, which is NOT available. What do I need to do, clean everything to point zero and start over?
You can clean everything and start over or you can request her Apple ID from Apple.
Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
You can clean everything and start over or you can request her Apple ID from Apple.
Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
My wife died....