Screen Back Light

Please assist my Mac Book Pro 2015 Screen just went Black the laptop is on, when I use an external screen using a HDMI Cable am able to use it. is there anything I can do?

MacBook Pro 15″, macOS 11.2

Posted on Feb 16, 2021 6:30 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2021 7:00 AM

lani193 wrote:

Please assist my Mac Book Pro 2015 Screen just went Black the laptop is on, when I use an external screen using a HDMI Cable am able to use it. is there anything I can do?


Well you can try

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


and no harm Try resetting the SMC https://support.apple.com/en-us/HT201295



But I suspect the display has failed, or the projector cable, or the connection— the way forward would be to repair the hardware issue.



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Learn how to get your Mac fixed and how much it will cost.

https://support.apple.com/mac/repair/service



3 replies
Question marked as Top-ranking reply

Feb 16, 2021 7:00 AM in response to lani193

lani193 wrote:

Please assist my Mac Book Pro 2015 Screen just went Black the laptop is on, when I use an external screen using a HDMI Cable am able to use it. is there anything I can do?


Well you can try

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


and no harm Try resetting the SMC https://support.apple.com/en-us/HT201295



But I suspect the display has failed, or the projector cable, or the connection— the way forward would be to repair the hardware issue.



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095


Learn how to get your Mac fixed and how much it will cost.

https://support.apple.com/mac/repair/service



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Screen Back Light

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.