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Kev1287 Author

Level 1

4 points

Earpiece muffled

My earpiece on my iPhone 8 is so quiet I can’t hear the person on the other end

iPhone 8, iOS 14

Posted on Feb 16, 2021 8:03 AM

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1 reply

Feb 18, 2021 12:39 PM in response to Kev1287

Thanks for posting in the Apple Support Communities Kev1287,

We understand you're having some trouble hearing calls. If you haven't yet, try adjusting the volume while you're on an active call. The following page offers some helpful guidance: Adjust the volume on iPhone

If there's no noticeable change, let us know if you've been able to hear calls normally on this iPhone in the past, and if volume is still lower than expected when using a headphones.

Additionally, try testing a Face Time audio call to see if you have the same difficulty hearing there.

Take care!

Earpiece muffled