Earpiece muffled

My earpiece on my iPhone 8 is so quiet I can’t hear the person on the other end

iPhone 8, iOS 14

Posted on Feb 16, 2021 8:03 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2021 12:39 PM

Thanks for posting in the Apple Support Communities Kev1287,


We understand you're having some trouble hearing calls. If you haven't yet, try adjusting the volume while you're on an active call. The following page offers some helpful guidance: Adjust the volume on iPhone


If there's no noticeable change, let us know if you've been able to hear calls normally on this iPhone in the past, and if volume is still lower than expected when using a headphones.


Additionally, try testing a Face Time audio call to see if you have the same difficulty hearing there.


Take care!

1 reply
Question marked as Top-ranking reply

Feb 18, 2021 12:39 PM in response to Kev1287

Thanks for posting in the Apple Support Communities Kev1287,


We understand you're having some trouble hearing calls. If you haven't yet, try adjusting the volume while you're on an active call. The following page offers some helpful guidance: Adjust the volume on iPhone


If there's no noticeable change, let us know if you've been able to hear calls normally on this iPhone in the past, and if volume is still lower than expected when using a headphones.


Additionally, try testing a Face Time audio call to see if you have the same difficulty hearing there.


Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Earpiece muffled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.