Fitness Awards not in sync between Apple Watch and iPhone

Question

Level 1

11 points

Fitness Awards not in sync between Apple Watch and iPhone

Hi,

Seen there have been several questions in the past on missing badges etc. I am experiencing some strange behavior.

I recently completed 365 days of Move goals, the badge is showing up on my Apple Watch. But my iPhone has the badge greyed out saying "Reached your Move goal 367 times".

Same phone/watch been paired for months and the February challenge badge synced fine along with other achievements and workouts.

Not sure what the issue is with the 365 Move goal though...

Posted on Feb 16, 2021 9:24 AM

Reply

Answer 1

Best reply

javaliga

Level 10

119,427 points

Feb 16, 2021 9:46 AM in response to ather12345

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

Reply

Answer 2

ather12345 Author

Level 1

11 points

Feb 17, 2021 2:46 AM in response to javaliga

Thanks for the feedback!

Unpairing and re-pairing the Apple Watch sorted out the problem

Reply

Fitness Awards not in sync between Apple Watch and iPhone

Similar questions