You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dual SIM iPhone Cannot Send Texts without iMessage Enabled

I wish to send SMS's but without using iMessage.

I originally used a physical SIM card for personal calls, from my original provider, Optus.

I now have a second phone number for work, with SIM, plan and number provided by Telstra.


I only want to carry one phone for personal and work.

I changed my physical SIM for an electronic SIM with my Personal provider.

At this point, phone worked fine and would send SMS without iMessage.


I then installed a physical SIM for my Work provider.

After this, standard SMS's would not send. The screen simply failed to respond to the "Send" icon.

Once iMessage was enabled, SMS's would send okay but I want to send texts without iMessage.

What can I do? All other aspects of the dual SIM phone work fine.

My phone is an iPhone 11.


Can I please ask that any responder reads and understands the issue fully, before replying?

Many thanks in advance.

Posted on Feb 17, 2021 12:45 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 1:06 AM

SMS, MMS, WiFi Call, Call Forwarding, Call Waiting, Call Merge, Conference Call, Hotspot, Voice Mail (Visual or Normal) all are Carrier Specific features. Contact your Carrier (Cellular Service Provider), the agency who issued the SIM / eSIM to you.

2 replies

Dual SIM iPhone Cannot Send Texts without iMessage Enabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.