Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad disabled

Is it possible to retrieve and save photos from a disabled ipad.


Posted on Feb 17, 2021 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2021 2:33 AM

If the iPad is disabled, all locally stored data has already been lost.


iOS/iPadOS devices use an encrypted filesystem, the cryptographic keys being held in the Secure Enclave (the security chip) of the device. When your iPad became disabled, the crypto’ keys that allow access to the encrypted filesystem are intentionally destroyed.


If your iPad is disabled, or you have forgotten your iPad passcode, you have not alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At conclusion of the process, you’ll be able to restore your data from your iCloud or iTunes backup. If you don’t have a pre-existing backup, your locally stored data has been irretrievably lost.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


2 replies
Question marked as Top-ranking reply

Feb 17, 2021 2:33 AM in response to Blackbutterfly23

If the iPad is disabled, all locally stored data has already been lost.


iOS/iPadOS devices use an encrypted filesystem, the cryptographic keys being held in the Secure Enclave (the security chip) of the device. When your iPad became disabled, the crypto’ keys that allow access to the encrypted filesystem are intentionally destroyed.


If your iPad is disabled, or you have forgotten your iPad passcode, you have not alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At conclusion of the process, you’ll be able to restore your data from your iCloud or iTunes backup. If you don’t have a pre-existing backup, your locally stored data has been irretrievably lost.


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


Feb 17, 2021 2:28 AM in response to Blackbutterfly23

Sorry no, unless those pictures have been synced to iCloud (using iCloud Photos). See this explanation:

Keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your iPad to a computer (Windows 10 PC running the latest iTunes version) or Mac (which can run iTunes or Finder, depending on the macOS installed on it), and follow these instructions to re-gain access to your device:--> If you forgot the passcode on your iPad, or your iPad is disabled

Regards

Giulio


Ipad disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.