Remoting into office computer using Microsoft remote Desktop

Hello,

I'm trying to remote into my work computer using Microsoft remote desktop and my works remote access portal. Normally, after singing in to the access portal I will be prompted to choose what file I should open with. This is where I choose Microsoft Remote Desktop. For some reason this is not the case anymore. Now, after signing into the remote access portal it seems to be going straight to the ongoing downloads and an "about blank" page shows up. and there is no more progress after that.