iPhone XS Max has completely dead after upgrading to iOS 14

My iPhone XS Max suddenly overheat then completely dead although it wasn’t charging or anything else. When I visited Apple store they said you have to buy a new one.

Really it’s not unfair to pay more 1000$ due to bugs in ios 14 & any other fault caused my iPhone to die. I think it’s a gift from Apple for being a loyal customer over 6 years.

if you are a good company you have to find the root cause of that problems by investigating the dead devices after compensating their owners.

Really I’m very sad with your attitude against this problem.

iPhone XS Max, iOS 14

Posted on Feb 17, 2021 9:11 AM

Reply
1 reply

Feb 17, 2021 10:29 AM in response to basem53

basem53 wrote:

My iPhone XS Max suddenly overheat then completely dead although it wasn’t charging or anything else. When I visited Apple store they said you have to buy a new one.
Really it’s not unfair to pay more 1000$ due to bugs in ios 14 & any other fault caused my iPhone to die. I think it’s a gift from Apple for being a loyal customer over 6 years.
if you are a good company you have to find the root cause of that problems by investigating the dead devices after compensating their owners.
Really I’m very sad with your attitude against this problem.

Umm if you read the term of service you signed up for, you would no that there is no Apple here in these user to user technical forums.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XS Max has completely dead after upgrading to iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.