User profile for user: gleetta
gleetta Author
User level: Level 1
4 points

IPHONE 6 XS

I CHANGED MY ID AND NOW I CANT FIND MY SUBSCRIPTIONS

Posted on Feb 17, 2021 9:19 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,257 points

Posted on Feb 17, 2021 9:58 AM

Did you change the email address on your existing ID or create a new Apple ID? Your subscriptions are tied to the ID. If you created a new ID, you won't see any subscriptions made with the other ID. If you changed the email address, have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,257 points

Feb 17, 2021 9:58 AM in response to gleetta

Did you change the email address on your existing ID or create a new Apple ID? Your subscriptions are tied to the ID. If you created a new ID, you won't see any subscriptions made with the other ID. If you changed the email address, have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?

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IPHONE 6 XS

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