iPhone 7 14.4 Os update error

iPhone keeps saying “requesting for updates” and hasn’t been able to update my phone. How can I resolve this (tried rebooting phone)

iPhone 7, iOS 13

Posted on Feb 17, 2021 6:08 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2021 6:32 PM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

5 replies
Question marked as Top-ranking reply

Feb 17, 2021 6:32 PM in response to thamzo

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Feb 17, 2021 9:15 PM in response to thamzo

Unfortunately you have not followed the above instructions. The very first line is that Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot.

I can see on your screen shot that your iPhone is connected to a Cellular HotSpot. That will not work. You must be connected to a Wi-Fi Network to download, install and verify the update.


Axel F.


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iPhone 7 14.4 Os update error

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